Legal
Policies

Information we collect

When you interact with Techcloude, whether through our contact form, email, or project onboarding, we may collect the following information:

We do not collect sensitive personal information such as payment card numbers, government IDs, or passwords through this website.

• Contact information - your name, email address, and any details you provide in your message.
• Project details - briefs, requirements, and files you share with us during a project engagement.
• Usage data - browser type, pages visited, time on site, and referring URLs, collected automatically via analytics tools.
• Communication records - emails or messages exchanged between you and our team.

How we use your information

The information we collect is used strictly to operate our business and serve you better:

We will never use your information for unsolicited marketing without your explicit consent.

• Responding to your contact form submissions and inquiries
• Scoping, planning, and delivering your project
• Sending project updates and relevant communications
• Improving the performance and content of our website
• Complying with legal obligations where required

Sharing your data

We do not sell, rent, or trade your personal information to any third party. We may share data only in the following limited scenarios:

• Service providers - tools we use to run our business, such as email via Resend or file storage via Cloudinary. These providers are bound by their own privacy policies.
• Legal requirements - if required by law, court order, or to protect the rights and safety of Techcloude or others.
• Business transfers - in the unlikely event of a merger or acquisition, your data may transfer as part of that transaction.

Cookies

Our website uses minimal cookies to function properly and to understand how visitors use the site. These include:

We do not use advertising or tracking cookies. You can control cookie behavior through your browser preferences at any time.

• Essential cookies - required for core site functionality. They cannot be disabled.
• Analytics cookies - anonymous data about how you navigate the site. You may opt out via your browser settings.

Data retention

We retain your personal information only for as long as necessary to fulfill the purposes it was collected for, including any legal, accounting, or reporting obligations. For project-related data, we generally retain records for up to 3 years after project completion. Contact form submissions are retained for 12 months.

You may request deletion of your data at any time by contacting us directly.

Your rights

Depending on your location, you may have the following rights regarding your personal data:

To exercise any of these rights, please contact us using the details at the bottom of this page. We will respond within 30 days.

• Right to access - request a copy of the data we hold about you
• Right to rectification - request correction of inaccurate data
• Right to erasure - request deletion of your personal data
• Right to restrict processing - ask us to limit how we use your data
• Right to data portability - receive your data in a structured format
• Right to object - object to certain types of processing

Third-party links

Our website may contain links to third-party websites, such as our live project demos or client websites. These sites have their own privacy policies and we accept no responsibility or liability for their content or practices. We encourage you to review the privacy policy of any site you visit.

Security

We take reasonable technical and organisational measures to protect your data from unauthorised access, disclosure, or loss. Our infrastructure uses HTTPS encryption, secure cloud storage, and access-controlled databases. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

Children's privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us immediately and we will remove it promptly.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the last updated date at the top of this page. We encourage you to review this page periodically. Continued use of our website after changes constitutes your acceptance of the updated policy.

Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out: