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Acceptance of terms

By accessing this website or engaging Techcloude for any service, whether through a project inquiry, signed proposal, or verbal agreement, you confirm that you have read, understood, and agree to be bound by these Terms of Service.

If you do not agree with any part of these terms, please do not proceed with using our website or services.

Our services

Techcloude provides the following professional digital services:

The specific scope, deliverables, timeline, and pricing for any project will be agreed upon in a written proposal or statement of work prior to commencement.

• Website design and development
• Web application design and development
• UX and UI design
• Graphic design
• Logo and brand identity design

Project agreements

All projects begin with a written proposal outlining the scope of work, timeline, milestones, and payment terms. Work will not commence until:

Any changes to the agreed scope of work after project commencement may result in revised timelines and additional charges. All scope changes must be approved by both parties in writing before implementation.

• The proposal has been approved by the client in writing, and email is sufficient
• An initial deposit has been received as specified in the proposal

Payments and refunds

Payment terms are outlined in each project proposal. Standard terms include:

• A non-refundable deposit, typically 50%, is required before work begins
• The remaining balance is due upon project completion or as per agreed milestones
• Invoices are payable within 7 days of issuance unless otherwise agreed
• Late payments may incur a 5% monthly fee on the outstanding amount

Intellectual property

Upon receipt of full payment, Techcloude transfers full ownership of the final deliverables to the client. This includes design files, source code, and any other agreed assets.

Until full payment is received, all work remains the intellectual property of Techcloude and may not be used, published, or distributed by the client.

Techcloude retains the right to display completed work in our portfolio, showcase page, and promotional materials unless the client explicitly requests confidentiality in writing.

Third-party assets, such as fonts, stock images, icons, and libraries used in a project, remain subject to their respective licenses. We will inform you of any such assets and their licensing terms.

Client responsibilities

To ensure smooth project delivery, clients are expected to:

Delays caused by the client may affect the project timeline and are not the responsibility of Techcloude.

• Provide all required content, assets, and feedback in a timely manner
• Ensure you have the right to use any content or materials you provide to us
• Designate a primary point of contact for the project
• Respond to review requests within the agreed timeframes
• Obtain any necessary third-party approvals before sharing with Techcloude

Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the course of a project. This includes but is not limited to business strategies, unreleased products, internal processes, and financial data.

This obligation of confidentiality continues for 2 years after the project completion date. If a formal Non-Disclosure Agreement is required, this can be arranged before project commencement.

Limitation of liability

Techcloude provides services on a best-effort basis. We are not liable for:

Our total liability in any matter is limited to the total amount paid by the client for the specific project in question.

• Indirect, incidental, or consequential damages arising from use of deliverables
• Loss of revenue, profit, or business opportunities resulting from project delays
• Issues arising from third-party tools, platforms, or services
• Website downtime, security breaches, or data loss after project handover

Termination

Either party may terminate a project engagement with 14 days written notice. Upon termination:

Techcloude reserves the right to terminate a project immediately if the client engages in abusive behaviour, requests illegal content, or fails to make payment after written notice.

• The client will be invoiced for all work completed up to the termination date
• Techcloude will deliver all completed work assets to the client upon full payment
• The initial deposit is non-refundable in all cases

Governing law

These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes arising from these terms or any project engagement will be subject to the exclusive jurisdiction of the courts of Gujarat, India.

We will always attempt to resolve disputes amicably before any legal action is pursued.

Contact us

For questions about these Terms of Service or any aspect of working with Techcloude, please get in touch: